AI-Native System Integration

AI-Native System Integration

AI-Native System Integration

AI Agents for Customer Support

AI for Civil &
Environmental Engineering

AI Agents for Customer Support

Transform customer support from a cost center to a competitive advantage with AI agents that resolve tickets faster, augment human capabilities, and create 5-star customer experiences.

Transform customer support from a cost center to a competitive advantage with AI agents that resolve tickets faster, augment human capabilities, and create 5-star customer experiences.

Transform customer support from a cost center to a competitive advantage with AI agents that resolve tickets faster, augment human capabilities, and create 5-star customer experiences.

Common AI transformations

We transform high-value customer support workflows with AI that eliminates administrative burdens. Our integration-first systems are built by top 1% AI architects who’ve built solutions for support teams before.

Use Case

AI Voice Agents

AI Voice Agents

AI Voice Agents

Phone support remains costly, inefficient, and frustrating for customers stuck in endless hold queues. Our AI Voice Agents deliver human-quality conversations that resolve inquiries in real-time, dramatically reducing wait times while maintaining the personal touch your customers expect.

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Key benefits

25%+ first call resolution rate with intelligent routing and intent classification accuracy

Sub-500ms response times eliminating dead air and keeping conversations natural

24/7 always-on support ensuring customers never wait for assistance, regardless of time zone

30% reduction in escalations through improved context recognition

Real-time sentiment analysis preventing customer frustration before it occurs

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Use Case

Personalized documentation

Personalized documentation

Personalized documentation

Generic documentation frustrates enterprise clients with irrelevant information overload. Our Personalized Knowledge Support Agent creates custom support microsites for enterprise clients, containing only documentation relevant to their specific product configurations and use cases.

Key benefits

Improvement in customer retention through personalized self-service experiences

Configuration-aware documentation that automatically filters for client-specific setups

Intelligent search optimization prioritizing results based on client usage patterns

Custom microsites with client branding and tailored information architecture

Usage analytics revealing knowledge gaps and improvement opportunities

Use Case

Predictive issue resolution

Predictive issue resolution

Traditional support is reactive—requiring customers to report problems after they've already experienced disruption. Our Predictive Issue Resolution Agent uses system logs application performance metrics to identify and fix problems before customers experience them, with proactive outrerach when intervention is needed.

Key benefits

Reduction in support tickets through preemptive problem resolution

Automated remediation for common issues requiring no human intervention

Proactive customer communication when potential problems are detected

System monitoring integration connecting performance data to support workflows

Pattern recognition identifying systemic issues for permanent resolution

Our AI agent team

Our AI agent team

Our proprietary agents accelerate implementation by ingesting, analyzing, and routing diverse data types in minutes. Agents are transparently tracked and evaluated for continuous optimization and compliance. 

Data Engineer Agent

Our document ingestion and processing agent adapts to any file type. It extracts elements and structures data with a human in the loop validation mechanism for ongoing improvement.

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Knowledge Base Agent

Our secure data storage layer activates your structured data. It turns static information into automated workflows, predictive capabilities, and natural language access.

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AI Controller Agent

Our client portal turns black-box AI deployments into measurable ROI. Monitor LLM performance, costs, and quality and make straightforward adjustments.

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Our accelerated approach

Our accelerated approach

Get a working prototype in 1–3 days, business impact in weeks. We reduce implementation risk by combining production-proven AI agents, best-in-class vendors, and open source tools—integrated with your existing systems for immediate testing and validation.

Week 0

Laser-Focused Goal Setting

Get an expert team matched by industry and tech stack with established concrete goals.

Week 0

Laser-Focused Goal Setting

Get an expert team matched by industry and tech stack with established concrete goals.

Week 1

Success Metrics & Quality Framework

An AI Controller setup with your KPIs and secure data sharing initiated for prototyping.

Week 1

Success Metrics & Quality Framework

An AI Controller setup with your KPIs and secure data sharing initiated for prototyping.

Week 2

Week 2

Working Prototype, Not Slideware

Working Prototype, Not Slideware

Prototype delivery in days with regular feedback cycles plus first integration tests.

Prototype delivery in days with regular feedback cycles plus first integration tests.

Week 3

Week 3

Roadmap & Statement of Work

Roadmap & Statement of Work

Implementation plan, flexible scope definition and resource planning.

Implementation plan, flexible scope definition and resource planning.

Week 4-8

Week 4-8

Value-Driven Sprints

Value-Driven Sprints

Team scaling as needs evolve, weekly deliverables, knowledge transfer and project sprints completed in 6-24 weeks.

Team scaling as needs evolve, weekly deliverables, knowledge transfer and project sprints completed in 6-24 weeks.

Ongoing

Ongoing

AI Services Mode

AI Services Mode

MLOps support and engineering maintenance, performance optimization via an AI Controller + rapid capability expansion.

MLOps support and engineering maintenance, performance optimization via an AI Controller + rapid capability expansion.

System integration as low as $39K

Start with a free assessment, followed by a low-investment POC, and scaling to an outcome-based model that grows with your success

Book a Consultation

System integration as low as $39K

Start with a free assessment, followed by a low-investment POC, and scaling to an outcome-based model that grows with your success

Book a Consultation

System integration as low as $39K

Start with a free assessment, followed by a low-investment POC, and scaling to an outcome-based model that grows with your success

Book a Consultation

Providers and integrations

Providers and integrations

Security and compliance

Security and compliance

SOC 2 Type II compliant infrastructure and processes

SOC 2 Type II compliant infrastructure and processes

Data residency options for regulatory requirements

Data residency options for regulatory requirements

Role-based access controls for sensitive information

Role-based access controls for sensitive information

Audit logs for all AI-assisted activities

Audit logs for all AI-assisted activities

Secure API integrations with existing system

Secure API integrations with existing system

Data retention policies aligned with your requirements

Data retention policies aligned with your requirements

Not your traditional systems integrator.

Not your traditional systems integrator.

A.Team is rewriting the traditional systems integrator and consulting playbook for insane efficiency, speed, and risk mitigation.

Scope creep? Dead.

A.Team delivers well-defined sprints with radical flexibility and complete transparency. Change direction whenever needed—just see exactly what you're getting and paying for in real-time. No surprises, no bureaucracy.

Complexity is for amateurs.

A.Team implements modular components built with best-in-class technologies. Our elite engineers design systems you can actually understand and extend. We write code for humans, not for consultant job security.

Say no to maintenance hell.

A.Team’s ongoing subscription includes top-tier MLOps, monitoring, and maintenance. No need to hire a full-time team just to babysit your AI implementation.

Real experts, real upskilling.

A.Team provides direct access to engineers who build your solution AND up-skill your existing staff—from the business-minded to technical personnel. Your team becomes AI-fluent, not SI dependent.

Zero vendor lock-in.

A.Team’s expert AI and industry practitioners will curate your stack. Open-source core + best-in-class vendors + integrated with your existing systems = your tech, your rules, forever.

Pay for actual value.

A.Team uses pre-built agents to accelerate delivery and spreads costs across implementation and subscription—like SaaS but for custom AI. Value delivered in weeks, not years. Massively reduced risk.

Turn marketing data into your competitive advantage.

If you're ready to eliminate the data bottlenecks that are slowing down your marketing decisions, let's talk.

Book a Consultation

Turn marketing data into your competitive advantage.

If you're ready to eliminate the data bottlenecks that are slowing down your marketing decisions, let's talk.

Book a Consultation

Turn marketing data into your competitive advantage.

If you're ready to eliminate the data bottlenecks that are slowing down your marketing decisions, let's talk.

Book a Consultation

Turn marketing data into your competitive advantage.

If you're ready to eliminate the data bottlenecks that are slowing down your marketing decisions, let's talk.

Book a Consultation

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Tel Aviv

© 2025 ATeams Inc., All rights reserved. Terms of Service | Privacy Policy

New York

Tel Aviv

© 2025 ATeams Inc., All rights reserved. Terms of Service | Privacy Policy

New York

Tel Aviv

© 2025 ATeams Inc., All rights reserved. Terms of Service | Privacy Policy

New York

Tel Aviv

© 2025 ATeams Inc., All rights reserved. Terms of Service | Privacy Policy

New York

Tel Aviv

© 2025 ATeams Inc., All rights reserved. Terms of Service | Privacy Policy